What information do we collect?
We collect information from you when you register on our site, subscribe to our newsletter, or fill out a form. When registering on our site, you may be asked to enter your name, e-mail address, or phone number. You may however, visit our site anonymously.
What so we use your information for?
Any information we collect from you may be used in any of the following ways:
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to customer service requests and support needs)
To send periodic emails
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
PLEASE NOTE: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter and submit your personal information to us. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.
Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system type’s clickstream patterns; and dates and times that our site is accessed. It is not our practice to link the information we record using tracking technologies to any personal information you submit while on the site. However, we reserve the right to use IP addresses and other tracking technologies to identify a visitor only when we feel it is necessary to enforce compliance with the site’s policies, to protect the site, our customers, or others, or when we believe in good faith that the law requires it.
Information not Disclosed To Outside Parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
Use of Web Beacons
If, following our request, we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
200 – 361 Connie Crescent
Concord, Ontario L4K 5R2
Telephone No.: 905-764-1983